SOOL Psychology - General Disclaimer

Please read this page before booking your first therapy session.

Last updated: September 2026.

By booking a session with SOOL Psychology, you confirm that you have read and agreed to the terms below.

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Not a crisis service

SOOL Psychology provides planned psychological therapy and is not a crisis or emergency service. If you are in immediate danger, or seriously considering harming yourself or someone else, please contact one of the following straight away:

• Emergency services: 999

• NHS urgent medical help: 111

• Samaritans (free, 24/7): 116 123

• SHOUT crisis text line: text SHOUT to 85258

These are UK numbers. Clients outside the UK should use their own local emergency number.

 

Not a substitute for medical care

Therapy with SOOL Psychology is not a substitute for medical diagnosis or treatment. All information provided, whether in sessions, on this website, or in any handout or recording, is for general and educational purposes only. Please consult your GP or a qualified medical practitioner about any question relating to your physical or mental health, and do not start, stop or change any medical treatment without the advice of your doctor.

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Professional standing

SOOL Psychology is Dr Jo Holmberg, a Chartered Psychologist registered with the British Psychological Society (BPS). If you have a concern about the service you receive, please raise it with Dr Holmberg first; you may also contact the BPS.

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Your information and privacy

SOOL Psychology handles your personal information in line with the UK GDPR and the Data Protection Act 2018. The SOOL Psychology separate Privacy Notice explains what information we hold, why, how long we keep it, and your rights, including how to contact the Information Commissioner's Office (ICO). Dr Jo Holmberg is registered with the ICO: Registration Number: ZC253179.

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Acceptance of clients

Each client is considered individually, and acceptance into and continuation of therapy is at the discretion of SOOL Psychology; no reason for declining need be given. Anyone who attends a session under the influence of alcohol or drugs will not be seen. By agreeing to therapy, you agree to pay the current fee within the time advised; unpaid fees may lead to additional charges or to therapy being discontinued.

 

Copyright

All material on the SOOL Psychology website, and in any handout or recording, is copyright © Dr Jo Holmberg and may not be copied or distributed without written consent. The content may be amended at any time. SOOL Psychology is not liable for any action or decision taken in reliance on general information provided through the website or any leaflet.